Operational Security

Security is an ongoing operational responsibility.

At Amavit, we continuously monitor our platform, improve internal processes, and enhance our security practices to help maintain a reliable and secure service for teachers, parents, and students.

Our operational security program evolves alongside the platform and adapts to changing technologies, security risks, and business requirements.

Service Availability

We strive to provide a reliable and stable platform that is available whenever our users need it.

Our team continuously works to improve system reliability, monitor platform performance, and respond to operational issues as quickly as possible.

From time to time, scheduled maintenance may be required to improve the platform or deploy new features. Whenever practical, we aim to minimize the impact of maintenance activities on our users.

While we make every reasonable effort to maintain high availability, uninterrupted service cannot be guaranteed.

Security Monitoring

We continuously monitor the platform for events that may affect security, stability, or service availability.

Monitoring activities may include the detection of:

• unusual account activity;
• authentication failures;
• application errors;
• infrastructure issues;
• potential unauthorized access attempts;
• other security-related events.

When appropriate, identified issues are investigated and addressed to help maintain the security and reliability of the platform.

Privacy and Compliance

Security and privacy are closely connected.

We are committed to handling personal information responsibly and aim to comply with applicable data protection laws and regulations relevant to the operation of our platform.

Our internal policies and operational procedures are regularly reviewed as the platform evolves.

More information about how personal information is collected, processed, and protected can be found in our Privacy Policy.

Business Continuity

Maintaining a dependable educational platform requires continuous operational planning.

We regularly review our infrastructure, operational procedures, and internal processes to improve resilience and reduce the impact of unexpected events.

As the platform grows, our operational practices continue to evolve to support long-term service reliability.

Responsible Vulnerability Disclosure

We appreciate the efforts of security researchers and members of the security community who help identify potential vulnerabilities responsibly.

If you believe you have discovered a security issue affecting the Amavit platform, we encourage you to report it to us with sufficient detail to help us understand and investigate the issue.

A useful report may include:

• a description of the vulnerability;
• steps to reproduce the issue;
• the potential security impact;
• supporting screenshots, logs, or other relevant information, where appropriate.

We ask that security testing be conducted responsibly and in a manner that does not disrupt our services, compromise user privacy, or affect the security of other users.

Reports may be submitted to [email protected].